Terms of Service

1. Acceptance of Terms

By accessing or using the Paxo platform, including the website at AskScouty.com and related services (collectively, the "Service"), operated by Vaaya Inc. ("Vaaya," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Paxo is an AI-powered rental search assistant that helps users find short-term rentals and housing in the San Francisco Bay Area. The Service operates through voice calls (phone and browser-based) and provides personalized rental recommendations based on your stated preferences.

3. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

4. Account & Phone Verification

To use certain features of the Service, you must provide a valid phone number and verify it via a one-time password (OTP). You are responsible for maintaining the security of your phone number and any activity that occurs through your verified session. You agree to provide accurate and complete information.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
• Interfere with or disrupt the Service or servers or networks connected to the Service.
• Attempt to gain unauthorized access to any part of the Service.
• Use the Service to harass, abuse, or harm others.
• Use automated means (bots, scrapers) to access the Service without our written permission.

6. AI-Generated Content & Recommendations

The Service uses artificial intelligence to provide rental recommendations and conversational assistance. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or outdated information. Rental listings, pricing, availability, and neighborhood information provided by Paxo are for informational purposes only and should be independently verified. Vaaya Inc. does not guarantee the accuracy, completeness, or reliability of any AI-generated recommendation.

7. Voice Calls & Recordings

By using the Service, you consent to receiving phone calls and engaging in voice conversations with our AI assistant. Calls may be recorded and transcribed for the purpose of providing and improving the Service. By initiating or accepting a call through the Service, you consent to such recording and processing.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by Vaaya Inc. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. The Paxo name, logo, and bear mascot are trademarks of Vaaya Inc.

9. Third-Party Services

The Service may contain links to or integrations with third-party services, including rental listing platforms. Vaaya Inc. is not responsible for the content, privacy policies, or practices of any third-party services. Your interactions with third-party services are governed by their respective terms and policies.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VAAYA INC. DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. VAAYA INC. IS NOT A REAL ESTATE BROKER, AGENT, OR LANDLORD AND DOES NOT GUARANTEE THE AVAILABILITY, QUALITY, OR LEGALITY OF ANY RENTAL LISTING.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VAAYA INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. IN NO EVENT SHALL VAAYA INC.'S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO VAAYA INC. IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless Vaaya Inc., its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or related to your use of the Service or violation of these Terms.

13. Termination

We may terminate or suspend your access to the Service at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in San Francisco County, California.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Vaaya Inc.
Email: legal@vaaya.ai